Have a quick glance at these answers, but feel free to get in touch with any other questions or comments.
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- How do you ship the prints?
First of all, all the prints are produced by myself here in Cork City.
Secondly, prints are sleeved, sandwiched between repurposed corrugated cardboard and flat-packed. No rolling, no kinking.
They are then sent via An Post's registered and trackable service.
€6 is the shipping rate and you can add a good few prints before that goes any higher.
International orders? Please get in touch.
I know how much it means to have a piece of home with you while you're abroad.
- Lost or Damaged prints.
If you've received a damaged print, or worse, didn't receive your print, the first step will be to get in touch with me asap. You can use the form HERE.
- How long do deliveries take?
Before launching the shop I tested the An Post shipping option. Typically, the prints took 2 days to reach the lucky customers, but unfortunately I cannot make any guarantees on behalf of the postal service.
Please get in touch if you need something yesterday.
- Sending prints back.
Legally you are entitled to a 14-day cooling-off period. Personally I think that anyone that has a Tropic of Cork print is cool, but if you've changed your mind you can send the print back. Please contact me beforehand.
Keep in mind that you will be in charge of return postage fees and responsible for the print getting back to me in perfect condition.
- What do the prints look like?
The images are printed full-bleed, meaning without borders and they stretch all the way to the edges of the paper.
The two sizes, A4 and A3 were chosen as they suit most walls and frames are not hard to source.
- Framing?
- The print won't be touching the glass.
- Mounts create their own border which tends to make the image stand out and look well.
If you have any special requests about sizes, borders or any other custom work, don't hesitate to get in touch!